LOGIN FAQ

1How do I login to my account?
You should have received the full information in the confirmation email after your registration to Real-Forex but please feel free to visit our Login Page to check on the full details

CREDIT CARD FAQ

1How do I login to my account?
You should have received the full information in the confirmation email after your registration to Real-Forex but please feel free to visit our Login Page to check on the full details
2May I send funds from someone else's credit card account?
No. REAL FOREX will not make nor receive any payment via a third party, as we can neither guarantee the receipt, nor the return of such payments

ACCOUNT FAQ

1How to open your REAL FOREX account?
Submit your Open Account Request on our Open Account Page Send us the required documentation Your account is then opened - you will get your account number, username and password in the confirmation email
2What are the required documents for a private client application?
Filled and Signed Private Account Application Form ID/Passport Proof of Residency
3What is the required documentation for the opening of a corporate account?
Filled and Signed Corporate Application Form Incorporation Certificate Article of Association Authorized Signatory Statement ID/Passport of the Authorized Signatory Proof of Residency of the Authorized Signatory
4What is required for the opening of a Joint Account?
Filled and Signed Joint Account Application Form ID/Passport of both account owners Proof of Residency for both account ownersPlease note that any action on a Joint account will require the signatures of both owners
5How do I deposit funds to my trading account?
You can make a wire transfer or deposit your funds via credit cards (Visa, Mastercard and Diners). Please visit our Deposit Funds Page for more details
6How do I withdraw the funds from my trading account?
To withdraw your funds from your Real-Forex account, please make sure that you have enough margins to hold you current open positions or that you have closed all open positions and that your cash balance has been settled. Then, please visit our Withdraw Funds Page to learn more about how to proceed to a withdrawal request

WIRE FAQ

1To whom should the wire be sent?
Wire transfers should be sent? Please visit our Deposits page.
2How long will it take for my wire to arrive?
Domestic wires take anywhere from one to two business days to arrive. International wires take between three to five business days
3How long will it take for a wire deposit to appear in my trading account?
Wire transfers will be deposited into your trading account generally within one business day after receipt at our bank.
4May I send a wire for someone else’s account?
No. REAL FOREX will neither make nor receive any payment via a third party. We can neither guarantee the receipt nor the return of such payments.
5Can I send wire transfers in foreign currency?
REAL FOREX accepts funds in multiple currencies. If you send foreign currency to our USD account, the bank will automatically convert it to U.S. dollars at an exchange rate specified by them, which will not necessarily be favorable.